Foundation Certificate in Digital Marketing Associate
DMI TRACK
Foundation Certificate in Digital Marketing Associate
Duration
Format
Course Type
Certificate Courses
Course overview
Features
- Six (6) interactive modules
- Associate-level certification
- Real tools and templates you can use at work
- Complimentary DMI membership to continue your professional development
Skills & Competencies
- Customer Journeys
- Reporting Data
- Web Concepts and Terminology
- Data Analytics
- User Experience
- Data Security
- Social Customer Service
Benefits
Features
upon completion of your course
Membership
Get exclusive access to myDMI, our innovative membership platform. This thriving platform is a rich resource of digital marketing content.
Real self-paced online learning
Truly designed to be studies online.
Anytime and anywhere.
Learn from the best
Exclusive insights from recognised experts and industry leaders.
Get local support
Digitma Academy is based in India, meaning we’re able to provide you with the support you need right when you need it.
Get promoted. Get paid.
See the stats on certification of choice for
serious digital marketers.
The DMI certification framework is recognised all across the world. Share it on LinkedIn and social media to get noticed by recruiters and decision makers. On completion, your course carries relevance, recognition and pedigree that is highly sought after by your employers.
What will I learn?
6 Modules • Approx 6 Hours of Learning Content
Explore the incredible breadth and depth of digital. What are the awareness, communication and sales opportunities for your organisation? This module covers digital touch points, and how digital technology is disrupting and transforming traditional industries.
Topics:
- Key Concepts of Digital
- Customer Behaviour
- Customer Journey Influencing Decisions
- Identify Digital Opportunities
Toolkit:
- Buyer Persona Template
Insights:
- The Best Digital Marketing Channels with Mark Evans
This module gives you the core knowledge you need to confidently discuss and pursue further knowledge on some critical basics. You’ll learn the most important concepts and terminology, and the process of creating an online presence that makes sense for your brand. This includes a ton of smart yet simple learning content on web design and eCommerce.
Topics:
- Online Presence
- Design and UX
- Customer Journey and Conversions
- Email Marketing
Toolkit:
- Email Content and Copywriting Checklist
Case studies:
- The Skimm: Disrupting News Media and Making Email Cool Again
- Email Marketing Strategy: The Ultimate Blueprint
Get to know the biggest and most important social media platforms, including Facebook, Instagram, Snapchat, Twitter, and LinkedIn. Find out how advertising on social media uses data to perfectly target audiences.
Topics:
- Social Media Platforms
- Social Media Audiences
- Benefits of Social Media for Business
- Personal Branding
Toolkit:
- How to Manage Your Online Reputation
Case studies:
- Glossier: A Thoroughly Modern Beauty Brand
How do you deliver customer service online, across multiple platforms, and still give customers a better experience? This module gives you practical tips, including proven techniques and approaches, for handling social customer service. You’ll learn about reviews, negative feedback, reporting mechanisms, and how to handle online complaints.
Topics:
- Social Customer Service
- Benefits of Digital Tools
- Brand Management
Insights:
- Facebook Messenger Marketing and Chatbots with Larry Kim
Foundation Certificate in Digital Marketing Associate
Frequently Asked Questions
No; you don’t have to have any technical or coding knowledge to get the most out of this course. It’s designed for total beginners – even if you have no digital experience or marketing background whatsoever. Instead, there’s more of a practical and commercial approach. Plus it’s broken down into bite-sized learning content so you can move through each section at a pace that feels right for you.
Anybody is welcome to apply. This course is for total beginners who understand the importance of digital and need to upskill quickly to keep pace with a changing world of work. This makes it a great option for all-rounders from a variety of industries, in roles from customer service and admin to HR and finance. Long story short, if you will (or want to) work with digital channels, it’s a great introduction.
There’s just one assessment for this course. It’s a simple one-hour exam, with a range of question formats. The exam is administered by a third-party computer-based testing partner (PearsonVue). There’s a global network of testing centres, so there’s sure to be one near you.
The passing grade is 60%. A pass means you become a Certified Digital Marketing Associate.
One thing to note: if you don’t pass the exam the first time and wish to re-sit, there will be a small admin fee payable directly to the testing centre when you book in.
The Digital Marketing Institute is a world-leading certification body for digital marketing and selling. Your certification will be recognised and respected by major organisations all over the world, because DMI courses are created and validated by industry giants. If you’re unsure of whether this certification fits your career development needs, chat to your HR professional or ask one of the Digital Academy course consultants.
The total cost is USD$375 upfront. This price includes all learning content, support, and the fee for the first exam attempt.
Need more information? Get in touch!
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